The fact that the computer system failed callers trying to find information on the new healthcare bill is not acceptable. With all the technology this country has to have this system stall is uncalled for, and whoever oversaw the set up should be terminated or sent to Siberia.
We still can’t after two weeks say if the program is a good one, or a dud, only that the search engine to get us there sucks.
While at the Department of Elections, as Commissioner, I always ran test runs months before the election and most of the time their was a bug or two which we always corrected in time to post the election results. Only once did we have a failure, that was a human failure.
Now we have to wait until the end of November before the system is ‘supposed’ to be up and running. The administration needs to make extensions to those who would have been penalized for not subscribing to the law.